Benefits of Doing Business at Independence RV
RV industry experience in Sales, Service, Parts and Financing
Independence RV is a family-owned and operated recreational vehicle dealership with more than 35 years of service to the Central Florida RVing community. The dealership is fiscally responsible which is why it has survived while others have come and gone. Independence RV doesn’t need to be an RV Super Center. By maintaining its low overhead, providing a well-managed inventory with an abundant selection and a volume pricing philosophy we are able to give our customers the most competitive prices on Newmar RVs such as the Newmar Ventana, Newmar Bay Star and Used Newmar RVs.
The sales team has many years of RV sales experience, so they can point out the nuances of one manufactured coach versus another. They enjoy seeing their customers return a few years later to purchase the latest in RV technology and feature refinements. This isn’t possible without the establishment of a relationship based upon trust.
The dealership prides itself with its very positive relationship with a key RV industry manufacturer like Newmar. This type of relationship fosters excellent communication between the dealer and the manufacturer. This becomes extremely important in the "special order" of new diesel pusher and gas powered motorhomes, submittal of warranty and recall documentation to minimize customer out-of-pocket expenses, and the timely delivery of RV replacement parts to get the vehicle back on the road as soon as possible.
The RV Service Department has three certified RV technicians and four master certified RV technicians as accredited by the Recreational Vehicle Dealers Association (RVDA). They are capable of providing service and repair on motorhomes from over 30 different manufacturers. In addition, they are true experts on Newmar, Fleetwood, Tiffin, Entegra and Winnebago products. In fact, Independence RV has performed more warranty service than Newmar’s own factory. As a Newmar Authorized Factory Service Center, Independence RV stands tall among the Newmar Dealers. The dealership has been recognized by Newmar owners as a 7-time Mahlon Miller Service Excellence Award winning dealership.
Additionally, Independence RV has received the coveted Newmar Diamond Award in the first two years of the award being bestowed on only the top Newmar Dealers in the country. Independence RV scored better than a 95% customer satisfaction level for the sales, warranty service and delivery presentation process. Only four dealers out of 81 in the nation have received such high praise from its customers.
The RV Parts Department is well-stocked with frequently required components and accessories, and when they need something immediately, they have the "know how" and the well-established relationship with the manufacturers and vendors to expedite the delivery of the needed materials.
The purchasing cycle is completed with the business of buying an RV. Independence RV has relationships with a number of banking institutions to assist our buyers. We also may be able to provide extended RV warranty service on qualifying recreational vehicles. Independence RV provides these benefits and more to its family of purchasers.